Due to a worldwide shortage of Radeon RX series graphics cards, we are unable to give a shipping date on systems equipped with those cards.

FAQ



SHIPPING

How long does it take for my order to ship?

Our turnover is approximately 15 business days. Depending on availability, testing and quality assurance, this could be slightly less or more. We'll always make sure you receive the best quality build, this is why we will never rush any order.

How much is the delivery?

Delivery costs depend on the destination and weight. You can find delivery costs during checkout.

Where do you ship?

Currently, we ship to the United Kingdom, Ireland and France. If you wish to be delivered somewhere else please contact us.

 



PARTS

Which parts do you use to build your systems?

We only use parts from major brands sourced from either the manufacturers or official distributors.

The part's brand is not specified. How do I know what brand is used?

The brand might defer depending on availabilities. We mainly use, but not only, Gigabyte, MSI and Asus for graphic cards; and Toshiba, Western Digital, Seagate and Samsung for hard drives.

How can I ensure I receive a great quality product?

We run different tests during 72 Hours on your system to ensure you receive an amazing product right at your door.

 



Sales

Which configuration choose I choose?

Depending on the parts available at a certain time, choosing a configuration can be difficult. This is why we propose different pre-built configurations that you can adjust to your liking. For help on which configuration you should choose please contact us and we'll help you find the best computer that will fit your needs perfectly.

What are the payment offers that you offer?

We offer the major credit card companies as a payment as well as Paypal and bank transfer.

What are your bank transfer details?

ACCOUNT NAME: Dragon Flair Ltd
BANK: Ulster Bank
IBAN: IE38 ULSB 9854 9012 7034 67
BIC: ULSB IE2D
REFERENCE: your order number

 



Warranty

Can I upgrade my PC without voiding the warranty?

Yes, you can as long as you source the parts through us. We are here to help if you need any assistance. Please refer to the warranty details for more information.

Can I upgrade my PC with parts acquired elsewhere?

You can, but this might void your warranty if a problem occurs and is linked to the upgrade you've made.

What happens if I have an issue with my system?

In the unlikely event that you encounter an issue with your system, please contact us and we'll do our best to have the issue solved as soon as possible.